FAQ

Do I need an account to place an order?
No, you can place an order as a guest, but having an account 
offers several perks:
  • Quick checkout process
  • Conveniently view your order status and history
  • Receive updates about new releases and special promotions
  • Enjoy future discounts

2. What Payment Method do You Accept?

    We accept various payment methods, including:

    All major credit and debit cards

    • VISA
    • Mastercard
    • Discover
    • AMEX (American Express)
    • Amazon
    • PayPal

    3. How Secure is the Online Ordering Process?

       

      We prioritize the security of your online order. Here's how we can ensure the safety of your Information:

      1. When you make a purchase with your credit card online
      2. Your information is entered on a secure SSL web page
      3. We encrypt your information using SSL technology
      4. It is transmitted directly to our Debit/Credit Card Providers Network
      5. For Approval & Authorization
      6. We do not store your card information on our servers.

      4. Are there any exchange rates for International Orders?

        Our transactions are conducted in USD. However, if your debit/credit card is based in another currency, the order total will be calculated based on the daily exchange rate at the time of you care issuer's transaction processing. 

         

        5. How can I set my shipping address?

          To ensure accurate processing, please provide your shipping address in English, as our website and services are in English

          6. Can I modify my shipping address after placing an order?

            Unfortunately, once your order has been processed or shipped, it is not possible to revise your shipping address.

            7. What is the estimated shipping time & how can I track my package?

            The shipping time varies depending on the selected shipping option. Once your order has been shipped, we'll send you an email containing your tracking number and a link to the tracking website. Please note that any delays caused by the customs department in your country are beyond our control.